FAQ's Property Owners

FOR PROPERTY OWNERS

Getting Started

Q: What is StayVacationRentals? A: StayVacationRentals is a subscription-based vacation rental platform that gives property owners everything they need to manage their rentals professionally — listings, bookings, guest management, payments, contracts, and more — without paying any commission on bookings.

Q: How is StayVacationRentals different from other platforms? A: Most platforms charge 15–25% commission on every booking. We don't. You pay a simple subscription fee and keep 100% of your booking revenue. You also get a full property management system built in — not just a listing page.

Q: Who can list on StayVacationRentals? A: Any property owner with a vacation rental — villa, apartment, cottage, homestay, or holiday home — can list on StayVacationRentals. We welcome properties across India and internationally.

Q: How do I get started? A: Sign up as an owner, create your property listing, set your pricing and availability, and you're live. Our platform guides you through every step.

Listings

Q: How many properties can I list? A: That depends on your subscription plan. You can list multiple properties under a single account and manage them all from one dashboard.

Q: Can I list properties outside India? A: Yes. StayVacationRentals is a global platform. You can list properties anywhere in the world.

Q: Can I set different prices for different seasons? A: Yes. You can set seasonal pricing, weekend rates, and special rates for holidays or events directly from your dashboard.

Q: Can I block dates for personal use? A: Yes. You can block any dates on your calendar so they are unavailable for guest bookings.

Bookings and Payments

Q: How do I receive payments from guests? A: Payments are processed through the platform and transferred to your registered bank account. You set your own pricing — we charge no commission.

Q: What happens if a guest cancels? A: You set your own cancellation policy when you create your listing. Refunds to guests are governed by the policy you choose.

Q: Can I require a security deposit? A: Yes. You can set a security deposit amount for your property which guests pay at the time of booking.

Q: Can I send a custom rental agreement to guests? A: Yes. The platform supports digital rental contracts. You can customise and send agreements directly to guests from your dashboard.

Subscription

Q: How much does a subscription cost? A: We offer multiple subscription plans to suit different needs. Visit our Pricing page for current plans and rates.

Q: Is there a free trial? A: Please check our Pricing page or contact us at isales@stayvacationrentals.com for current trial or introductory offers.

Q: Can I cancel my subscription? A: Yes. You can cancel your subscription at any time from your account settings.

Support

Q: What support do you offer? A: We offer email support, svrsupport@stayvacationrentals.com. For urgent issues, you can also reach us via WhatsApp.

Q: I need help setting up my listing. Who do I contact? A: Email us at svrsales@stayvacationrentals.com and our team will assist you.

Send us a message

We usually reply within one business day.

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