Guest Self-Service Portal
Give your guests everything they need — without a single phone call. A dedicated portal where guests can manage their entire stay independently. Check-in details, house rules, local recommendations, and support — all in one place, available 24/7 on any device.
How it works
Booking confirmed
Portal link sent to the guest
Before arrival
Portal
Agreement signed and ID uploaded
24h before
Check-in details and directions
During stay
Portal
Guest raises requests themselves
After checkout
Review request and receipt
Features & benefits
Self-service check-in
Guests find their directions, door details and house rules without messaging you at midnight.
Agreements signed online
The rental agreement is signed and stored digitally before arrival, with a PDF copy for both sides.
Requests in one thread
Extra towels, a late checkout or a problem all arrive in one place instead of five channels.
Fewer repeat questions
Wi-Fi, parking and local tips live in the portal, so the same question stops coming back.
Their paperwork, on demand
Guests download their own receipts and booking details whenever they need them.
More reviews
A polite prompt after checkout lifts your review count without you chasing anybody.
Frequently asked